Custom Company is a Chicago area based “Full-Service Transportation Company” that embraces the commitment to provide clients with personalized world-class service. This commitment has made Custom Company a leader in the transportation industry. Established in 1989 Custom Company’s philosophy of utilizing a comprehensive approach to transportation issues allowed the company to expand from a two-truck operation to today’s nationwide operation with 2000 pieces of transportation equipment.
Custom Company offers a comprehensive yet adaptable range of transportation solutions and services whether working with a small business or a Fortune 500 corporation. The Custom Company team is committed to fostering the concept of “Custom Culture” within the organization. This concept is a customer-focused mindset which emphasizes adaptability and accommodation. The organization prides itself on its “Make it Happen” and “Do it Right the First Time” commitments. These slogans can be found posted on the interior walls of the company’s buildings. Within the “Culture” of Custom Company, this “Team” philosophy is what has allowed the company to excel. Custom Company has maintained steady growth through a dedicated commitment to building and maintaining professional relationships with its customers.
The broad range of services offered by Custom Companies includes 50 States Less than Truckload (LTL), Domestic and International Airfreight, Dedicated Contract and Local Cartage, Direct Mail Distribution Services, Expedited Ground Service, Hotshot and Intermodal Services, Pick and Pack Services, and Full and Partial Truckload Service. The company also employs a variety of trucks and equipment including dry vans, flatbeds, and climate and temperature controlled vehicles. Custom Company uses customer-driven web-based technology allowing the company to provide real-time shipping and tracking data, including detailed customized shipment reporting that can be programmed to give the customer online shipment updates at regular intervals. In addition, the company’s upgraded web-based technology allows for quotes, pickup requests, Bill of Lading requests, and accounting.
A customer-driven commitment to service and adaptability have made Custom Company an industry leader in Transportation.
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